The foodservice and retail industries are up against significant labor shortages. Businesses have responded by adapting their processes – from recruiting and retaining employees to optimizing operations. Here, you will find key insights from Squadle’s new webinar: “Offset Labor Shortage with Squadle’s Time-Saving Technology” along with the recorded webinar and product demonstration.
According to the Bureau of Labor Statistics, unemployment rates for eating and drinking places and the retail industry are higher than the overall U.S. rate of 5.4%, at 8.4% and 6.4% respectively (as of July 2021). Consequently, employees are biting off more than they can chew. Retailers such as Walmart, Target, and CVS Health are making significant efforts to retain current employees and appeal to potential hires.
In a recent Squadle survey, we learned that 63% of our customers are struggling with recruiting and 75% of restaurant operators reported finding staff is their largest hurdle.
Time-pressed frontline workers and managers face pressure to comply with complex safety guidelines while still providing customers an optimal experience. When surveying Squadle customers, a staggering 90% of respondents reported that staff expect their managers to enforce safety protocols in order to keep them safe.
Digital automation helps short-staffed teams to achieve the following:
To learn more about how Squadle can help your business, watch our recent webinar and product demo.